Valhalla Laser Designs
P.O. Box 3006, Myrtle Creek, Oregon 97457
Phone/ Fax: 541-860-5551

October 18, 2009

The new guidelines and requirements are effective as of this date.
The following information contains the requirements that shops and home studios must meet to receive a discount on our merchandise. To be sure that you qualify for a wholesale order please read all of this information carefully before calling or faxing an order. We hope you will understand that we are trying to be fair to both shops and studios as we set these new guidelines into place.

QUALIFING REQUIREMENTS

STATE RESALE CERTICATE
Please provide a copy of your State Resale or State Tax Certificate depending on what your state requires. To qualify for a retail shop discount you must have a retail store dealing with Crafts, Unfinished wood and Decorative Painting and keeps regular daily hours in a location other than your home. We will also need your business phone and your home phone number

MERCHANDISE:
We do not have paper catalogs. All our merchandise is listed on our web site or we do have our catalog on a CD in a PDF format which you will need Adobe Reader to view it for $3.00 USD or you can go on line and download the catalog. We only discount items that we make any other items are at retail price.

ORDERING:
You may place your order by Phone, Fax or U.S. Mail. Please indicate the product name and item number to help ensure the correct item’s are shipped.

PAYMENT:
We accept Checks, Money Order, Master Card, Visa, and Pay-Pal. We do not ship C.O.D. There will be a $30.00 charge on all returned checks. If you would like to use Pay-Pal for your order you can print out the order form and e-mail, fax or snail mail it to us. Once we have your order ready to go you will receive an e-mail from us with the total amount due once we receive your payment your order will be shipped.

PRICES:
Prices are subject to change without notice and all orders are subject to current prices.
Shipping and Handling is not included.

SHIPPING:
We ship UPS Ground for most of our shipments. We can use US Mail if you request us to ship that way. Shipping cost are estimated for continental USA only. For AK, HI, Canada, Japan and other International orders, please contact us by E-mail, Fax or Phone.

INTERNATIONAL SHIPMENTS:
Shipping charges do not include any Brokerage Fees, Customs Fees or Taxes that you might be charged.

SALES TAX:
Oregon does not have sales tax, therefore we do not charge sales tax to your order.

RETURNS:
No returns or exchanges are allowed after 10 days of your invoice. Please notify us once you receive your order if there is any damage, Shortage and / or the incorrect item. No Credit will be given after 10 days from the date of invoice. If you decide you want to return any items or the shipment you will need to request a RNA number and Return form fill it out and return the paperwork along with the items in question. DO NOT SEND ANYTHING BACK BEFORE YOU GET A RNA NUMBER. COD will not be accepted and do not send return items to the P.O. BOX. There will be a 20% restocking charge for returned items. Shipping cost WILL NOT be reimbursed.
No cash refund only Credit will be issued. ABSOLUTELY NO EXCEPTIONS.

PRODUCT DESCRIPTIONS:
Valhalla Laser Designs attempts to keep all information on this web site accurate but makes no warranties or representations about the accuracy or completeness of such information unless otherwise stated.

CANCELLATIONS AND ALTERATIONS:
Valhalla Laser Designs reserves the right to refuse or cancel orders at any time including orders that contain incorrect prices or descriptions. Further, Valhalla Laser Designs retains sole discretion in terminating or altering the terms of purchase at any time.